Hospitality-Focused Voice AI.
Your new hostess. Your new phone operator. Your new front desk agent. Your new concierge.
Your new hostess. Your new phone operator. Your new front desk agent. Your new concierge.
Welcome to your future where e-team members are part of your staffing line-up. Loulou’s role is to answer calls seamlessly providing excellent customer service that feels on-brand and accommodating, allowing you to streamline your operations and staff’s demands.
Having an AI team member allows you to improve efficiency and ensure your guests’ inquiries are handled, with care, even during busy times. It’s like having a team member that’s always available - has access to the latest info about your business, never shows up late, or calls out sick, and is always at the ready - making your guest experience smoother for everyone.
As hospitality veterans, we get the operational and staffing challenges restaurants and hotels face, especially when it comes to the delicate balance of managing high call volumes and delivering top-notch service. We’ve created this hospitality-focused voice AI solution that is designed to streamline phone interactions, ensuring every call is handled intelligently and promptly.
Meet Loulou.
Your Newest Team Member
Loulou is your new hostess, front desk agent, concierge, or phone operator - answering guests calls and providing informed answers. Loulou is designed to answer questions from hours of operation, requests for housekeeping related needs, directions on how to get there, nightly specials, check out times, menu specifics, gym and fitness locations and hours, allergies, special event capabilities, cocktail offerings, parking suggestions, dress code requirements, adjustments to dining reservations, and much more.
Loulou can also route calls, send texts with helpful links, and provide awesome customer service – every time. Loulou is always hard at work – even when you aren’t, so guest requests and inquiries are streamlined getting guests the needed information no matter what time of day.
Hi, I'm running late for my reservation, can you adjust that for me? Can you please send up some more towels? Where is the best place to park? Do you have gluten-free items on your menu? What time is check out? Do you have a private room for parties? What time is coffee served in the lobby?
Hi, I'm running late for my reservation, can you adjust that for me? Can you please send up some more towels? Where is the best place to park? Do you have gluten-free items on your menu? What time is check out? Do you have a private room for parties? What time is coffee served in the lobby?
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Let’s work together.
Like what you’re seeing and want to learn more? Tell us a little bit about you and we’ll be in touch. We can't wait to hear from you!