Imagine a future where your in-person team intersects with a digital team and your operations are streamlined and supported by a seamless extension of perfectly trained, guest-experience focused digital ‘assistants’.

Meet Loulou - we are here to provide you with next level guest-facing customer service across channels (phone/ whatsapp/ text/ email) answering questions, routing calls, handling bookings, giving recommendations, and providing an array of guest-facing interactions with the same care, precision, and personality as your best employee. Trained on Luxury Guest Relationship Standards, fluent in every language, and oh…is ‘on’ 24/7.

As hospitality insiders, we understand the balancing act: managing operational demands while ensuring each guest feels seen and cared for. That’s why we created Loulou, a voice AI solution crafted specifically for hotels, restaurants, and spas. It’s more than a tool—it’s a hospitality-focused partner that ensures every guest inquiry is answered with intelligence and heart.